Privacy policy.

Last updated: October 24, 2024

Introduction

Welcome to Waysos (“Company”, “we”, “us”, or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website at waysos.com or engage with our services.

If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services. If you have any questions or concerns, feel free to contact us at waysossustainablesupply@gmail.com.

1. Information We Collect

We collect several types of personal data from visitors and customers, including:

  • Personal Identifiers: Full name, email address, phone number, and mailing address.

  • Technical Data: IP address, browser type, device information, and location data.

  • Interaction Data: Details of your interaction with our website, such as pages visited and time spent.

We do not collect sensitive personal information without your explicit consent.

2. How We Collect Your Information

We collect information in the following ways:

  • Directly from you: When you contact us or subscribe to our newsletter.

  • Automatically: As you navigate through our website via cookies and other tracking technologies.

  • From Third-Party Sources: Such as marketing platforms and publicly available databases.

You may opt to disable cookies, but this may affect the functionality of the website.

3. Use of Your Information

We process your personal data to:

  • Respond to your inquiries or provide information you requested.

  • Improve our website and customer service.

  • Communicate updates, offers, and marketing messages (with your consent).

  • Conduct analytics and improve website performance.

  • Comply with legal obligations and protect against fraud.

We will not use your information for purposes unrelated to those stated unless we notify you and obtain your explicit consent.

4. Legal Bases for Processing

We process your data under these legal bases:

  • Consent: Where you have given clear consent for us to process your personal data for specific purposes.

  • Contract: When processing your data is necessary to fulfill a service or respond to your inquiries.

  • Legal Obligation: To comply with legal obligations.

  • Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your data protection rights.

5. Data Sharing

We may share your information with:

  • Service Providers: Marketing platforms and data analytics providers who assist us in delivering our services.

  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.

  • Legal Authorities: If required to comply with laws or in response to valid requests by public authorities.

We do not sell your personal data to third parties.

6. International Data Transfers

As a Canadian company, your data may be transferred and processed outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place, including adherence to GDPR guidelines and using Standard Contractual Clauses (SCCs) when necessary.

7. Data Security

We implement industry-standard security measures, including encryption and access controls, to protect your personal information. While we strive to secure your data, no method of transmission over the internet is entirely secure. We cannot guarantee absolute security, but we take all reasonable steps to safeguard your data.

8. Data Retention

We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. This includes complying with legal, accounting, or reporting requirements. Once the data is no longer necessary, we will securely delete or anonymize it.

9. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the information we hold about you.

  • Right to Rectification: Request correction of any inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your data, under certain circumstances.

  • Right to Restrict Processing: Request limitation of how we use your data.

  • Right to Data Portability: Request transfer of your data to another service provider.

  • Right to Object: Object to processing for direct marketing or legitimate interests.

To exercise any of these rights, contact us at waysossustainablesupply@gmail.com.

10. Children's Privacy

Our website is not intended for children under 16 years of age, and we do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

WAYSOS Sustainable Supply LTD
Address: 252 Esplanade West, Suite 202, North Vancouver, British Columbia, Canada, V7M 0E9
Email: waysossustainablesupply@gmail.com